• Khaled Bahgat

Happy Eid Mubarak to you all. *Enjoy peace, prosperity, and tranquility. Offer your best to Allah and know that your sacrifice will be rewarded with the most divine blessings of all. *On Eid Ul Adha, wishing that your sacrifices are appreciated and your prayers are answered by the almighty.

A Standard Operating Procedure (SOP) is a set of step by step written instructions compiled by an organization to assist employees performing their routine tasks. SOP aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with hotel industry regulations.

Operating procedure refers to a unit's unique procedures, which are not necessarily standard to another unit. The word "standard" can imply that only one (standard) procedure is to be used across all units.

The development and use of SOPs are an integral part of a successful quality system as it provides individuals with the information to perform a job properly, and facilitates consistency in the quality and integrity of a product.

Hotellux provides customized Standard Operating Procedures tailored to your hotel operation.

Customized Standard Operating Procedures

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  • Khaled Bahgat

The above question is for all Revenue Managers!!!!!

When you forecast 75% occupancy and the average rate is $150.00, that means you have lost 25% of your rooms revenue to your competitors!!! what action you are going to take to fill the vacant rooms (25%) and increase your market penetration?

 The old thinking of hotel revenue management within the silo of revenue per available room may have been acceptable in the past, but times have changed. No longer is it adequate to measure success through key performance indicators such as RevPAR or TrevPAR. Today, hotel revenue managers must look through a different lens finding innovative ways to produce a profit in all areas of hotel operations, demonstrating ROI to ownership. What are the creative opportunities to grow profit exist all over your property?  

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